the hostess hub.

PRIVACY POLICY
The Hostess Hub Limited
Last updated: May 2026

1. Who We Are

The Hostess Hub Limited is a staffing placement agency registered in Malta. We connect professional hostesses and promotional staff with clients seeking event staffing solutions.

Registered Address: 9, Cadeo Street, Marsaxlokk, Malta
Email: kim@thehostesshub.com
Website: thehostesshub.com

When we refer to "we", "us", or "our" in this policy, we mean The Hostess Hub Limited.


2. What Information We Collect

We collect personal information in the following circumstances:

When you enquire about our services or contact us through the website, we collect your name, email address, phone number, and any information you choose to share with us.

When you apply for or purchase a membership, we collect your full name, date of birth, identification document details, phone number, email address, Instagram handle, and payment information processed securely through our third-party payment provider.

When you are placed as a member of staff at an event, we may collect information relating to your availability, event performance, and client feedback.

When you visit our website, we may collect standard technical data such as your IP address, browser type, and pages visited, through cookies and similar technologies.


3. How We Use Your Information

We use the personal information we collect for the following purposes:

To manage your membership and communicate job opportunities and relevant updates with you.

To coordinate placements and share necessary details with clients for the purposes of booking confirmation and event logistics.

To promote The Hostess Hub Limited and our members across our website and social media channels, where you have provided consent.

To process payments securely through our third-party payment provider.

To respond to enquiries and provide customer support.

To comply with our legal and regulatory obligations.

To improve our website and services based on how they are used.


4. Legal Basis for Processing

We process your personal data on the following legal grounds:

Contractual necessity, where processing is required to fulfil our membership agreement with you or to take steps at your request before entering into an agreement.

Legitimate interests, where we have a legitimate business reason to process your data, such as promoting our services or managing our operations, provided this does not override your rights.

Consent, where you have given us clear and specific permission to use your data for a particular purpose, such as featuring you on our social media channels.

Legal obligation, where we are required to process your data to comply with applicable law.


5. Who We Share Your Information With

We do not sell your personal data to third parties under any circumstances.

We may share your information in the following limited circumstances:

With clients, on a strictly need-to-know basis, for the purposes of confirming bookings and coordinating event logistics.

With our payment processor, to securely handle membership payments. We do not store your full payment details on our systems.

With service providers who assist us in operating our website and business, where those providers are bound by appropriate data protection obligations.

Where required by law, regulation, or a court order.


6. How Long We Keep Your Information

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Membership records are retained for the duration of your membership and for a period of up to three years following termination, to manage any post-termination obligations or disputes.

Enquiry and contact data is retained for up to twelve months from the date of last contact.

Payment records are retained in accordance with applicable legal and tax requirements.


7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights in relation to your personal data:

The right to access the personal data we hold about you.

The right to request correction of any inaccurate or incomplete data we hold about you.

The right to request deletion of your personal data, subject to any legal obligations we may have to retain it.

The right to restrict or object to our processing of your personal data in certain circumstances.

The right to data portability, allowing you to receive your data in a structured and commonly used format.

The right to withdraw consent at any time, where our processing is based on your consent, without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact us at kim@thehostesshub.com. We will respond to all requests within 30 days.

You also have the right to lodge a complaint with the Office of the Information and Data Protection Commissioner in Malta if you believe we have not handled your personal data in accordance with applicable law.


8. Cookies

Our website uses cookies to ensure it functions properly and to improve your browsing experience. Cookies are small text files placed on your device when you visit our website.

We use the following types of cookies:

Essential cookies, which are necessary for the website to function and cannot be switched off.

Analytics cookies, which help us understand how visitors interact with our website so we can improve it.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the website.


9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and we encourage you to read their privacy policies independently.


10. Children

Our services and membership are intended for individuals aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you believe we have inadvertently collected such data, please contact us immediately at kim@thehostesshub.com and we will take steps to delete it.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.


12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

The Hostess Hub Limited
9, Cadeo Street
Marsaxlokk
Malta
kim@thehostesshub.com
thehostesshub.com